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ISO 21001 provides a standard management tool for organizations providing educational services capable of meeting the needs & requirements of learners and other customers. It is a stand-alone management system standard aligned with other ISO management system standards by applying a high-level structure. ISO 21001 focuses on interacting with an educational organization, the learner, customers, and other relevant interested parties. It specifies requirements for an Educational Organization Management System (EOMS) –
Needs to demonstrate its ability to consistently provide, share and facilitate the construction of knowledge while conforming with applicable statutory and regulatory requirements.
Aims to enhance the satisfaction of learners, other customers, and personnel through the practical application of its EOMS, including processes for improving the system.
There is a critical and continuous need for educational organizations to evaluate the degree to which they meet the requirements of learners to improve their ability to continue. ISO 21001 focuses on the interaction between an educational organization, the learner, and other customers. Current educational processes are increasingly focused on co-creation, where the traditional customer-supplier relationship is refined into a collaborative partnership. This standard will guide how to deliver quality in this challenging new environment.
Adopting ISO 21001 standards and subsequent certification signifies your commitment to delivering quality education and enhancing the learning experience. We help establish a robust Educational Management System by implementing these internationally recognized guidelines, which empower you to provide learner-focused education, continuous improvement, and effective communication. ISO 21001 certification showcases our dedication to excellence in education, setting us apart as a trusted and innovative institution.